Terms of service

Seller: the business operating LaunchProof (earroyo.ai). The seller's legal name, postal address and support email are shown on receipts and emails once configured. Draft policy — not reviewed by an attorney.

1. The service

LaunchProof provides time-bound, scoped, AI-assisted quality reviews of websites and apps. The public-site report ($17 USD) covers up to 10 public pages and 3 public customer journeys. The optional signed-in upgrade ($29.99 USD) covers up to 2 test roles and 5 journeys you nominate. Details are in the scope page. These are one-time purchases, not subscriptions.

2. What a report is — and isn't

• A report reflects what we observed at a specific time within the stated scope. Sites change.
• It can contain false positives (things flagged that aren't problems) and false negatives (problems we missed).
• It is not a security audit, penetration test, legal opinion, or certification of accessibility or regulatory compliance. We make no guarantee of results, security, or compliance.
• Repair prompts are suggestions. You decide whether to use them. Test changes in a copy or staging version, keep backups, and review what your tools change.

3. Your responsibilities

• You confirm you own the site or app, or are authorized to request a review of it.
• For signed-in reviews you provide short-lived, least-privilege test accounts without real customer data, and never production passwords.
• You are responsible for implementing, testing and deploying any changes.

4. How we test

Public reviews are passive and read-only: we load pages like a visitor, and we do not submit forms, sign in, buy, or attempt to exploit anything. We respect robots.txt. Signed-in reviews only start after payment, your authorization, and complete access setup.

5. Delivery

We give a delivery estimate only after payment is confirmed and our testing providers are ready. Reports are available in your customer portal.

6. Refunds

See the refund policy. If we can't deliver the agreed scope, you get a refund.

7. Independence

LaunchProof is an independent service by earroyo.ai. It is not affiliated with, endorsed by, or sponsored by Lovable. "Lovable" is used only to describe the platform customers' apps are built on.

8. Liability

To the extent permitted by law, our total liability for any claim relating to a report is limited to the amount you paid for that report, and we are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer-protection laws that cannot be waived.

9. Changes

We may update these terms. The version you accepted is recorded with your order.